questions and answers
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
Do you offer a security deposit alternative?
Yes. it's a flexible, credit-based alternative to a traditional security deposit. With Jetty, you pay a low, non-refundable fee instead of a full deposit—making move-in easier and more affordable. Part of Berger’s Renting Shouldn’t Be Hard program. Find out more here.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
Do you offer furniture discounts?
Yes, you can rent or purchase furniture through our partnership with Cort.
Do you offer moving truck discounts?
Yes, we offer a 10% discount through Penske when you schedule online here.
What happens if I have an urgent service request outside of office hours?
Willowdale Crossing offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.
Where is Willowdale Crossing located in Frederick, MD?
Willowdale Crossing is located at 150-A Willowdale Drive, Frederick, MD 21702 in Frederick County. The community offers convenient access to Interstate 70, Interstate 270, and U.S. Route 15, making commuting throughout the region easy.
What neighborhood is Willowdale Crossing in, and what is it known for?
Willowdale Crossing is located in FrederickÕs Willowcrest area, a residential neighborhood known for its proximity to downtown Frederick, nearby parks, and convenient access to regional highways.
How far is Willowdale Crossing from downtown Frederick?
The community is located about three miles from downtown Frederick, where residents can enjoy restaurants, breweries, shops, and historic attractions.
What major roads or highways are closest to the community?
Residents have quick access to I-70, I-270, and U.S. Route 15, providing direct connections to Washington, D.C., Baltimore, and surrounding Maryland communities.
What landmarks or popular destinations are nearby?
Nearby attractions include Historic Downtown Frederick, Baker Park, and Frederick Fairgrounds, along with several local breweries and cultural venues.
What parks, trails, or outdoor recreation are near Willowdale Crossing?
Outdoor recreation nearby includes Baker Park, Carroll Creek Linear Park, and Gambrill State Park, offering walking trails, scenic views, playgrounds, and picnic areas.
What shopping and grocery stores are close to Willowdale Crossing?
Residents have convenient access to grocery stores including Wegmans, Giant Food, and ALDI. Additional shopping and dining options are available at Francis Scott Key Mall and retail centers along Urbana Pike and Route 85.
What restaurants, coffee shops, and entertainment are nearby?
Dining near Willowdale Crossing includes local favorites such as The Tasting Room, White Rabbit Gastropub, and BrewerÕs Alley in downtown Frederick. Coffee shops nearby include Dublin Roasters Coffee and Frederick Coffee Co. & CafŽ. Entertainment options include Weinberg Center for the Arts, breweries along FrederickÕs Carroll Creek district, and local events in downtown Frederick.
What home types and floor plans are available at Willowdale Crossing?
Willowdale Crossing offers one-, two-, and three-bedroom apartment homes designed for comfortable living.
What is the typical square footage range?
Homes range from approximately 750 to 1,251 square feet, depending on the floor plan.
What kitchen features are included in the homes?
Kitchens may include modern appliances, dishwashers, eat-in kitchens, and updated cabinetry, depending on the apartment layout.
What flooring and interior finishes can residents expect?
Interiors may feature carpeted living areas, large bedrooms, walk-in closets, and updated finishes, depending on the unit.
Do homes include in-home laundry?
Yes. Many apartments include full-size washers and dryers within the unit for added convenience.
Do any homes include private outdoor space?
Select apartments include private balconies or patios, depending on the floor plan and building location.
Do you offer garages, reserved parking, or private entrances?
Residents have access to on-site surface parking throughout the community, depending on availability.
What amenities are offered at Willowdale Crossing?
Willowdale Crossing's amenities include a swimming pool, fitness center, playgrounds, outdoor grilling areas, walking trails, and resident courtyard spaces designed for relaxation and recreation.
Is there a fitness center or gym on-site?
Yes. Willowdale Crossing offers an on-site fitness center with cardio and strength equipment for residents.
Are there community spaces for working from home or socializing?
Yes. Residents can enjoy community courtyards, picnic areas, and resident gathering spaces ideal for relaxing or socializing.
Is there a pool or outdoor recreation area?
Yes. The community features a swimming pool, playground areas, and landscaped outdoor recreation spaces.
What parking options are available?
Residents have access to on-site parking throughout the community, depending on availability.
How are packages and deliveries handled?
Packages and deliveries are typically handled through designated delivery areas or the leasing office, depending on building configuration.
Is the community gated or access-controlled?
Willowdale Crossing is an open residential community with professional on-site management and maintenance services.
Is Willowdale Crossing pet-friendly?
Yes. Willowdale Crossing is a pet-friendly community welcoming cats and dogs.
What is the pet policy at Willowdale Crossing?
The community allows a maximum of two pets per apartment with no weight limit. Breed restrictions apply, and pets must be up to date on vaccines and be spayed or neutered.
Are there pet fees, deposits, or monthly pet rent?
Yes. Pet costs include a one-time non-refundable pet fee of $350 per pet and a monthly pet rent of $40 per pet.
Are there pet-friendly places nearby (dog parks, trails, pet services)?
Nearby pet-friendly outdoor areas include Baker Park, Carroll Creek Linear Park, and scenic walking trails throughout Frederick County.
What schools serve the Willowdale Crossing area?
The community is served by Frederick County Public Schools, which includes nearby elementary, middle, and high schools.
How close is Willowdale Crossing to major employers, hospitals, or universities?
Willowdale Crossing is located near major employers such as Frederick Health Hospital, Fort Detrick, and Frederick Community College.
What is the commute like from Willowdale Crossing to Washington, D.C.?
From Willowdale Crossings' Frederick neighborhood, Washington, D.C. is approximately 45-60 minutes away by car, depending on traffic conditions.
Is public transportation accessible near Willowdale Crossing?
Yes. Residents can access Frederick Transit Connector bus routes, and MARC train service is available nearby for regional commuting.
How do I schedule an in-person tour of Willowdale Crossing?
In-person agent-accompanied tours can be scheduled through the Willowdale Crossing website or by calling the leasing office directly.
Do you offer virtual tours or self-guided tours?
At this time, virtual tours are available for select units and community spaces on the property website. We encourage prospective residents to schedule an in-person tour to experience the community firsthand and learn more about our available apartment homes.
What lease terms are available at Willowdale Crossing?
Lease terms typically range from 6 to 12 months, depending on apartment availability.
What fees should I expect (application, admin, security deposit, etc.)?
Applicants should expect standard application and leasing fees. Deposit options are available, including a security deposit alternative with a one-time fee as low as $299 if approved. Contact the leasing office for current amounts and requirements.
What utilities are residents responsible for, and whatÕs typically included?
Contact the leasing office for a current utility breakdown by apartment home and lease.
